In a recent Governance meeting held with Telstra, Mirait was advised that since July 2016, it has achieved 100% KPI performance under the Asset Relocation and Commercial Works (ARCW) contract.
In fact over the last five years, Mirait has only dropped below 100% KPI monthly metric three times during this period.
The KPI’s include:
- CED Date met
- As Built plans completed in time
- Accuracy of as built data
- Complaints (nil)
- Auditing Compliance
- Defect Rectification
This is an outstanding result considering the complexity, volume of ARCW works and geographic challenges involved in this program. Gary Searston, Director Of Operations reflected, "These results only come about through team effort, pride and perseverance in our work and attention to detail of both our staff and contractors."
Telstra stated Mirait is in their top 20 Contractors at a national level.